On the 16.04.2013 I purchased a Macbook Pro 13" disney Decal sticker for the front of my laptop. I am from New Zealand and this company is from America.
So I paid for shipping and I was so excited to get it. Three weeks went past and still nothing in the letter book so I emailed the website asking where it was. He said that he would look into it for me and I was very grateful. after four days he got back to me saying that it got lost in the mail and that he would re-send another one.
Pleased I thanked him very much and again was excited for the arrival of my product. It is now the 11.06.2013 and I still have not received this sticker for my laptop. I have emailed them many times and they have never replied, apart from the previous two times. I have been very patient waiting for it but I think I am about to loose it.
It doesn't take 2-3 months to post a laptop sticker to Auckland, New Zealand. I cannot call them as it would cost to much for the international calling.
I have tried to be polite but I don't think thats going to cut it anymore. The communication is poor and I feel like I have been shafted big time.
Monetary Loss: $22.